Being in a foreign country β away from home, navigating an unfamiliar healthcare system, speaking no local language β while managing the most emotionally significant experience of your life should never fall entirely on your shoulders. That is what we are here for.
Most surrogacy journeys involve at least two to three trips to the destination country β and an extended stay of several weeks or more after the birth. During those trips, there is an enormous amount to navigate: medical appointments, government offices, legal meetings, hospital stays, unexpected changes of plan, and the sheer exhaustion of being a new parent far from home.
Orbi's local coordination service means you have a dedicated coordinator in Georgia or Armenia who knows the country, speaks the language, and has navigated every stage of this process before. They are not a call centre. They are a human being who knows your name, knows your case, and is reachable when it matters.
Our coordinators do not make decisions for you β they make it possible for you to make the right decisions, quickly, confidently, and without the friction that comes from navigating a foreign system alone.
No call limits, no email queues. Your coordinator is reachable throughout your in-country stay β including evenings and weekends when it matters most.
Georgian and Armenian are complex languages with no English crossover. We interpret in every medical, legal, and government context so nothing is lost.
We don't wait for things to become urgent. Appointments are booked, confirmed, and followed up β often before you realise they need to be.
Surrogacy journeys rarely go exactly to plan. When circumstances change β and they will β we adapt your schedule and logistics without delay or panic.
These are the practical on-the-ground tasks Orbi manages throughout your time in Georgia and Armenia β from your first clinic visit to the day your baby's exit documentation is ready.
We maintain direct, ongoing communication with your clinic on your behalf. Updates on surrogate health, scan results, medication adjustments, and next steps are relayed to you promptly in plain English β without medical jargon and without you having to chase.
Every appointment β medical reviews, surrogate check-ups, lawyer meetings, notary sessions, embassy visits β is scheduled, confirmed, and added to a shared calendar. You never have to track down a time or follow up with an office in a language you don't speak.
From medical reports and legal documents to real-time interpretation during appointments and hospital visits, we ensure you understand everything that is said and everything you are asked to sign. We never leave you guessing about what a document means.
Airport pickups, clinic transfers, hospital visits, government office trips β we arrange all in-country transport. We use trusted drivers and vehicles so you are never navigating public transit in an unfamiliar city with a newborn, luggage, or time pressure.
Registering a birth, obtaining local documents, and navigating Georgian civil registry offices requires knowledge of local process and language fluency. Our Tbilisi coordinator handles all interactions with government bodies β queuing, submitting, following up β so your time is not wasted.
Armenian civil registry, birth registration, and local authority interactions require the same level of local expertise. Our Yerevan coordinator manages every government touchpoint, working in parallel with your in-country lawyer to ensure the registration timeline stays on track.
During your stay, if something goes wrong with your accommodation β maintenance issues, a booking problem, a need to extend β we handle it. We also help with local essentials: SIM cards, supermarket directions, pharmacy runs, baby supplies, and anything practical that makes daily life easier.
Both Tbilisi and Yerevan have Australian Embassy access for citizenship by descent applications. We prepare your documentation package, coordinate the appointment, and work alongside your in-country lawyer to ensure the application is submitted correctly and followed up without delay.
After your baby is born, the focus shifts to documents and waiting β and that wait can be several weeks. We coordinate nanny referrals, help you settle into a routine in-country, and ensure you have everything you need during the period between birth and departure.
Our Georgia coordination team is based in Tbilisi β a modern, walkable city with an excellent medical infrastructure and a well-established surrogacy community.
Our Armenia coordination team operates across Yerevan β a compact, navigable city with a growing reputation as a welcoming destination for international surrogacy journeys.
This is what happens on a typical active day for your Orbi coordinator in-country β most of which you won't even need to think about.
Your coordinator contacts the clinic for a surrogate health update and reviews any overnight test results or medication notes. A concise summary is sent to you in Australia β before your day has even started.
If you or your surrogate have a scheduled clinic visit or legal meeting today, the coordinator confirms transport, accompanies to the appointment, and interprets throughout. They take notes so nothing is missed.
Outstanding documents β surrogate records, medical reports, notary confirmations β are chased. The coordinator liaises with the lawyer's office to keep the paperwork timeline on track and updates your Orbi portal accordingly.
A daily update β by message, email, or call depending on what's happened β is sent to you. If anything needs your input or decision, it's presented clearly with context and options. No open-ended questions, no unnecessary anxiety.
Surrogacy journeys don't keep office hours. If something happens overnight β a surrogate health concern, an unexpected clinic call, a document urgency β your coordinator is reachable and responsive. You are never alone in the middle of the night with a crisis and no one to call.
Georgia and Armenia are warm, welcoming countries β but they operate with cultural norms, bureaucratic processes, and communication styles that are genuinely different from what most Australians are accustomed to. Knowing how to navigate this is not just convenient β it is the difference between a smooth process and a frustrating one.
Georgian is one of the world's oldest living languages with its own unique script. Armenian is similarly distinct. Neither shares roots with English, French, or any other Western European language. In medical and legal settings, precision matters enormously. A mistranslation of a surrogate's medication dosage or a legal clause in your agreement is not a minor inconvenience β it is a serious risk.
Our coordinators are not just bilingual β they understand the professional culture in clinics, law offices, and government agencies. They know when to push, when to wait, and how to get the right outcome without creating friction. That institutional knowledge cannot be replaced by a translation app.
Completely unique script and grammar. No Latin or Cyrillic influence. Medical and legal Georgian requires specialist knowledge β we provide fluent professional interpretation in every context.
Its own alphabet, its own grammar family. Armenian-speaking coordinators handle every clinical and administrative interaction in-country so nothing is misunderstood.
Clinic staff may have limited English even where some is spoken. Medical interpretation requires understanding both the clinical terms and the contextual meaning. We bridge that gap precisely.
Government offices in both countries have specific protocols, forms, and sequences. Showing up without knowing the process adds days to timelines. We've done it many times before.
No. Most Intended Parents make two or three visits to the destination country across the journey β typically once around the embryo transfer, once at approximately 30β34 weeks to prepare for the birth, and then they remain for several weeks after delivery for documentation. During the months in between, your Orbi coordinator maintains regular contact with the clinic, monitors surrogate wellbeing, and keeps you updated from Australia. You are never out of the loop even when you are at home.
Between your in-country visits, your coordinator operates as your eyes and ears on the ground. They attend or check in on surrogate appointments, liaise with the clinic for updates, chase outstanding documents, coordinate with the lawyer's office, and send you regular updates. Everything that needs to happen in-country can be managed remotely through your coordinator β you don't need to be physically present for routine milestones.
Your coordinator is trained for exactly this. Whether it's a surrogate health concern that requires an unscheduled hospital visit, a document that needs to be urgently resubmitted, a change in the embassy appointment, or simply a situation that no one anticipated β your coordinator responds immediately. They know who to call, what to say, and how the local system works under pressure. You will never be the person trying to make an emergency call in a foreign language to a clinic you don't know. That is what we are there for.
Yes. Where you wish to have your Orbi coordinator present during or immediately after the birth β to interpret, coordinate with hospital staff, and assist with any immediate practical needs β they can be available. We discuss your preferences during the planning stage well before the expected delivery date so that your coordinator is briefed and ready. The birth of your child is the most important moment of your journey, and we want you focused entirely on that β not on logistics.
Orbi's local coordination service is included as part of your overall Orbi engagement β it is central to what we do, not an add-on. The clinic package fees cover clinic-specific coordination. Orbi's coordination layer β the daily communication, interpretation, transport oversight, document tracking, and on-the-ground support β is part of the service you engage Orbi for. A full breakdown of what is and is not included in your specific arrangement is provided during your initial consultation.
The clinic coordinator works for the clinic and manages the medical side of the programme β surrogate appointments, medication protocols, IVF scheduling, and clinical procedures. Orbi's coordinator works for you. We sit on your side of the table. We track your documents, manage your appointments outside the clinic, handle transport and accommodation, liaise with the lawyer, update your portal, and are your primary point of contact for everything non-clinical. The two roles are complementary β and both are essential.
Every surrogacy journey is different. Book a free consultation and we'll walk you through what in-country coordination looks like at each stage of your specific programme.